Joe GarzaDirector, Finance Shared Services
Commerical Metals Company
12:15 PANEL: Build a Robust Change Management Strategy to Effectively Communicate the Business Value of Shared Services and Drive Adoption
Common sense tells us that no business survives over the long term if it can’t reinvent itself. However, human nature being what it is, fundamental change is often resisted mightily even by those who stand to benefit from it the most.
Considering shared services has the potential to drastically alter the both the culture and day-to-day operations of any given function, intense resistance to change is almost always to be expected. Therefore, this session offers:
·· An in-depth understanding of how to beat change resistance and overcome the anger, anxiety and confusion that often accompanies change
·· The tools necessary to cultivate change agents to manage the overall day to day change process and build a guiding coalition that ensures change process remains aligned with the organizational goals