October 26 - 28, 2016
The Marker San Francisco, San Francisco, CA

Jerry Yerardi

Associate CIO, Campus Shared Services IT
University of California, Berkeley


11:45 Landing the Airplane: How to Make the Transition from Planning to Operations


The transition from the idea of shared services to actually opening your doors is not unlike landing a plane. From this workshop, learn:
-The distinction between Planning and Operations and how they work in coordination
-Common issues at launch
-How to plan out success
-Why and how it's all about the people

14:00 PANEL: An Organization Is Nothing Without its People: The Talent Struggle and How SSOs Must Work to Stay Competitive in a Global Marketplace

Ask 10 SS&O professionals what are their top challenges, and 9 of them will say, “TALENT!” The challenges vary, but the competitive landscape for talent, the difficulty in retention, and the development of a higher skilled workforce capable of strategic oversight beyond the transactional are usually top of mind. In this session, industry executives will discuss:

·· Career path framework so that you can keep the high potentials
·· Developing and retaining tenured, high-performing talent
·· Creating programs to incentivize beyond compensation
·· Up skilling your operational staff to head into more top-line roles like analytics


Check out the incredible speaker line-up to see who will be joining Jerry.

Download The Latest Agenda