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Brochure | Shared Services & Outsourcing Week 2024

Shared Services & Outsourcing Week has everything you’d expect from this premier event: expert speakers, functional tracks, in-depth workshops, site tours, and a lively Innovation HUB.Gain perspectives on challenges, opportunities, and st ...

Fast Track Your Attendance

Past Attendee Snapshot

Review this list of professionals and companies that attended SSOW 2024! Get a better idea of the exciting connections you will make at the upcoming Shared Services & Outsourcing Week happening March 24 - 27, 2025 in Orlando, FL!

Shared Services & Outsourcing Week 2024 Post Show Report

Review the SSOW 2024 Post Show Report! This highlights who attended, key learnings, the connections attendees made and so much more. The report includes key highlights from the event, such as:Breakdown of Attendees Attendee & speaker testimonials Memorable experiences Impact award winners Social shares And much more!

ROI Toolkit

Download the ROI Toolkit to calculate how valuable SSOW is for you and your team!

A Letter to Convince Your Boss

Present your approving manager with this customizable letter detailing the reasons why you should attend SSOW in 2025 and you'll be sure to receive approval to join us.

SSOW 2024 Agenda at a Glance

Check our the Agenda at a Glance for Shared Services & Outsourcing Week (SSOW) for an overview of the 2024 conference!

Shared Services & Outsourcing Week 2024 Agenda

Check out our action-packed agenda for Shared Services & Outsourcing Week 2024!

One Pager: GBS at SSOW

Access this one pager for a quick overview of the shared services & GBS content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!

One Pager: HR at SSOW

Access this one pager for a quick overview of the Human Resources content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!

One Pager: Finance at SSOW

Access this one pager for a quick overview of the Finance content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!

One Pager: AI & Automation at SSOW

Access this one pager for a quick overview of the AI & Automation content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!

One Pager: SSOWomen's Day

Access this one pager for a quick overview of the SSOWomen's Day content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!

One Pager: Professional GBS Certification Day

Access this one pager for a quick overview of Professional GBS Certification Day at Shared Services & Outsourcing Week (SSOW) in Orlando!

SSOW Highlights & Horizons

SSOW Highlights & Horizons Report offers a comprehensive year in review of the 2023 SSOW conferences in Orlando, Vegas, and LATAM, unveiling key takeaways and groundbreaking insights. The report also offers a glimpse into the upcoming trends and developments expected this year. This is a must-read for professionals aiming to...

Trends Within Shared Services

Key Trends & Insights, North American Shared Services & GBS Organizations, 2024

With more than three years of continuous upheaval and change behind them, Shared Services and GBS organizations are having a pivotal moment. They have proven invaluable in maintaining continuous and resilient operations despite [perhaps even because of] an increasingly remote and hybrid workplace – enabled by the acceleration of “everything...

State of the Shared Services & Outsourcing Industry Global Market Report 2024

This report delves into the crucial moment for the global Shared Services industry, grappling with the impact of digital transformation on its usual efficiency. Our yearly survey of Shared Services and Global Business Services leaders highlights the evolving skills needed for greater value, despite the challenge of their scarcity. Access...

Ask the Expert Booklet

The "Ask the Expert" booklet compiles strategic advice from shared services and GBS leaders on critical topics like stakeholder alignment, employee engagement, recruiting talent, and performance metrics. By accessing a copy, you gain actionable tips and best practices to tackle your organization's unique challenges on the journey to shared services...

Automating Customer Service and Enabling High-end Business Value for Texas Instruments

With efficiency and experience getting impacted due to legacy processes, transformation became a priority for Riles Jones, a Customer Service Operations Manager with Texas Instruments. That's when she reached out to Infosys BPM, who - with an impactful, award-winning modernization program - delivered enhanced efficiency, rising customer satisfaction scores, as...

Key Trends & Insights, North American Shared Services & GBS Organizations, 2023

With more than two years of continuous upheaval and change behind them, Shared Services and GBS organizations are having a pivotal moment. They have proven invaluable in maintaining continuous and resilient operations despite [perhaps even because of] an increasingly remote and hybrid workplace – enabled by the acceleration of “everything...

Materials for Solution Providers

SSOW March 2024 Past Attendee Snapshot

Last March at Shared Services and Outsourcing Week, Directors, VPs and Heads of shared services came together to learn, network and search for solutions to optimize their global business processes. Download the Past Attendee Snapshot to see who attended including:Barbara Dondarski VP, Service Excellence, Johnson & JohnsonAngela Gorgei, Director HR...

SSOW March 2024 Sponsorship Agenda

This March at Shared Services & Outsourcing Week, over 900 Shared Services and GBS executives from companies like McDonald's, Mars, Walmart and more are coming together to network and meet with vendors who provide solutions in IA, financial automation, HR automation, BPO, process mining/discovery and more.Learn about sponsorship opportunities by...

SSOW March 2023 Post Show Report

Download the Post Show Report and see all the action that happened on-site in Las Vegas last September at SSOW Autumn including:Industry Breakdown of AttendeesKey Themes Moving Into 2023Top Sessions from the EventExclusive Networking ExperiencesTestimonials from AttendeesAnd More!To request a copy directly, email sponsor@iqpc.com.

SSOW March 2024 Prospectus

Take a look at the 2024 Sponsorship Prospectus for information on the thought leadership and networking opportunities available at SSOW March 2024! Inside you can find a list of our current sponsors, unparalleled networking experiences, a breakdown of attendee demographics, sponsorship branding opportunities, and much more!

SSOW March 2024 Current Attendee Snapshot

Shared Services & GBS leaders from companies like McDonald's, Merck, Coca-Cola, Mars, Uber, Pfizer, Takeda, Sun Life Financial and more have signed up to meet and network with solution providers at SSOW Orlando this March 25 - 28. Download the Current Attendee Snapshot and see the full list of attendees...

SSOW March 2024 Floor Plan

Download the Floor Plan and see the full layout of our reimagined Expo Hall at Shared Services & Outsourcing Week including:Booth LocationsThought Leadership & Networking PavilionsHeadshot BoothAnd More

LaunchPad Zone

The Launchpad - Powered by SSON is specifically designed for early and growth-stage startups as well as new and innovative products/solutions. This dynamic platform will showcase a curated selection of live demos spotlighting cutting-edge technology with practical, real-world applications. Participating companies will vividly illustrate how their technology and solutions bring...

Bootcamp Resources

One Pager: Generative AI for Human Resources Bootcamp

Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. In this one-pager, you will find some of our expert speakers, benefits of attending, key job titles, and more! This Bootcamp is designed to provide you with practical insights that you can apply to your HR strategy...

One Pager: Generative AI for Finance & Accounting Bootcamp

Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. Join us on March 25,2024 in Orlando, FL to join Finance leaders help navigate the benefits and intricacies of Generative AI to better support your business goals. In this one-pager, you will get a glimpse of the...

One Pager: IT Financial Management Bootcamp

Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. In this one pager, you will find benefits of attending, key job titles, and more! Join us on March 25th,2024 and hear from ITFM leaders to learn best practices to optimize insights into leveraging technology effectively to...

SSOW Bootcamp Guide

Thoughtfully designed and collocated with the SSOW conference, join us on March 25th, 2024 and attend one of our three Bootcamps: Generative AI for Finance & Accounting, Generative AI for Human Resources, or IT Financial Management. Bootcamps are comprehensive full-day events that bring together industry leaders with a common goal: addressing...

Register Now. Which customer are you?

Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

Select Your Packages

Unit Price

Quantity

Total

Gold

Super Early Bird - Register & Pay by October 18, 2024

Main Conference Pass (Mar. 25-27)

  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Interactive Discussion Groups
  • Access to Event App & Digital Takeaways
Unit Price
$3899 $1899
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Best Deal

Platinum

Super Early Bird - Register & Pay by October 18, 2024

All Access Pass (Mar. 24-27)

  • 2 Workshops
  • 1 Site Tour
  • 1 Off Site Experience
  • SSOWomen's Day
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Actionable Tracks
  • Interactive Discussion Groups
  • Access to Event App & Digital Takeaways
Unit Price
$4999 $2999
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Gold

Main Conference Pass (Mar. 25-27)

  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Access to Event App & Digital Takeaways
Unit Price
$4599
Quantity
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